About PowerSpares (Genpower Limited)
PowerSpares is a trading name of Genpower Limited. As part of the Genpower family, we combine the expertise, efficiency and quality assurance of a larger organisation with a focus on fast, reliable supply of spare parts.
We use modern warehousing, distribution, customer service and inventory management systems to help get parts to customers as quickly as possible. We hold a large range of spare parts in our UK warehouses so that when your machine needs repair, we can help you get back up and running with minimal delay.
Our standards
We aim to run our business to high standards, guided by a simple principle: treating others as we would expect to be treated — with respect, courtesy and integrity. The sections below describe the behaviours we expect and the behaviours we do not condone.
Behaviour we expect
Standard of conduct
We conduct ourselves and our business operations with honesty and integrity, keeping our customers’ interests in mind. We comply with applicable laws and regulations and seek long-term, respectful business relationships built on shared goals.
Community and social responsibility
We recognise that our success is connected to the communities around us. We aim to act responsibly and be mindful of the impact our activities may have locally.
Working environment
We are committed to providing a safe, respectful working environment. We encourage a culture where ideas can be shared, people can develop, and positive working relationships can grow.
Company policy and compliance
We strive to protect the interests of the company and operate in line with our policies and applicable legal requirements. We cooperate with relevant governing bodies and work to comply with appropriate trading standards.
Communications
We aim to communicate openly and professionally with customers and stakeholders, while respecting individual rights, preferences and confidentiality.
Customers and business associates
We are committed to delivering quality products and service from start to finish, while meeting applicable safety and quality standards. We value our customers and business partners and believe that acting responsibly helps safeguard the long-term strength of our business.
Behaviour we do not condone
Standard of conduct
We do not tolerate abuse, dishonesty, harassment or discrimination in any form.
Community and social responsibility
We do not accept activities by us or our subcontractors that fail to consider the impact on surrounding communities. Where concerns are raised, we will investigate and take appropriate action.
Working environment
Unsafe working practices, disregard for health and safety, discrimination, or breaches of workplace rules will not be tolerated.
Company policy and ethics
We do not seek to influence or profit from unlawful or unethical activity.
Communications
Unsolicited, misleading, preferential or defamatory communications are not acceptable.
Customers and business associates
We do not tolerate indifference or a lack of care toward our customers, our products, or our standards.
Contact PowerSpares
Power Spares at Genpower Ltd
Isaac Way, London Road
Pembroke Dock
SA72 4RW
United Kingdom
Tel: 01646 404406
Contact Us
Company information
Genpower Limited (trading as PowerSpares)
Company Registration No: 5758983
VAT No: 869 8911 50